Kaiser Permanente (Sep 2019 - Present)
Kaiser Permanente (Apr 2019 - Sep 2019)
Defined standards for error message creation and management across platforms and shipped copy for new member welcome experience on KP mobile app.
Project Jupyter (Jun 2019 - Jul 2019)
Designed new website based on extensive user research that better emphasized Project Jupyter’s technology, community, and open source values.
Sr. Communications Strategist
University of California, Irvine (Aug 2015 - Apr 2019)
Enhanced the UCI brand to prospective students, resulting in third-most applications nationwide and most among CA underrepresented minority students.
Ambulatory Surgery Center Association (Jun 2011 - Jul 2015)
Established as the preeminent source for ASC news and education and as a credible influencer of healthcare policy among federal and state legislators.
American Society for Engineering Education (May 2009 - Jun 2011)
Managed K-12 engineering blog, aimed at middle and high school students, with specific outreach to women and minority students.
Master of Human-Computer Interaction and Design
University of California, Irvine, Irvine, CA (2019)
Communication Studies B.A., Cum Laude
American University, Washington, DC (2011)
Writing, content strategy
User research, data analysis
Usability and A/B testing
Orange County Racial Justice Collaborative (2017 - 2019)
Collegiate Relations Chair
American Marketing Association, Orange County (2017 - 2018)
Vice President, Membership
UCI Toastmasters (2016 - 2017)