Resume

 

EXPERIENCE

Content Architect

Kaiser Permanente (Sep 2019 - Present)

UX Writer

Kaiser Permanente (Apr 2019 - Sep 2019)

Defined standards for error message creation and management across platforms and shipped copy for new member welcome experience on KP mobile app.

UX Designer

Project Jupyter (Jun 2019 - Jul 2019)

Designed new website based on extensive user research that better emphasized Project Jupyter’s technology, community, and open source values.

Sr. Communications Strategist

University of California, Irvine (Aug 2015 - Apr 2019)

Enhanced the UCI brand to prospective students, resulting in third-most applications nationwide and most among CA underrepresented minority students.

Communications Manager

Ambulatory Surgery Center Association (Jun 2011 - Jul 2015)

Established as the preeminent source for ASC news and education and as a credible influencer of healthcare policy among federal and state legislators.

Web Coordinator

American Society for Engineering Education (May 2009 - Jun 2011)

Managed K-12 engineering blog, aimed at middle and high school students, with specific outreach to women and minority students.

Education

Master of Human-Computer Interaction and Design

University of California, Irvine, Irvine, CA (2019)

Communication Studies B.A., Cum Laude

American University, Washington, DC (2011)

COMPETENCIES

  • Project management

  • Writing, content strategy

  • User research, data analysis

  • Wireframing, prototyping

  • Visualization methodologies

  • Usability and A/B testing

  • Google Analytics

  • CMS strategy

  • Marketing automation

  • Email marketing

  • Strategic planning

  • Public speaking

  • HTML, CSS

Leadership

Lead Organizer

Orange County Racial Justice Collaborative (2017 - 2019)

Collegiate Relations Chair

American Marketing Association, Orange County (2017 - 2018)

Vice President, Membership

UCI Toastmasters (2016 - 2017)